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NanonetsSenior Manager - AI Product & StrategyJan 2024 – Nov 2024

AI Product Launch & Account Expansion

Product LaunchAccount ExpansionAI StrategyCustomer Success

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Problem

Understanding the friction

Nanonets had 550 existing accounts with untapped expansion potential and needed to launch a new AI automation product in a competitive market. The challenge was to identify expansion opportunities across the customer base while executing a successful product launch with limited resources.

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